Frequently Asked Questions

Check most frequently asked questions here, if you still need help then please contact us at


  • At this time, we do not offer refunds or returns. 
  • Refunds are made on a case by case basis, and is the company's sole decision to process one.
  • We are a made to order company, so once you place an order, your items are already being made.
  • However, if there is a problem with your order, we may offer store credit.


Processing is anywhere from:

  • 1-5 business days.
  • 1-7 business days if you ordered during a sale.

After processing, shipping starts once you receive a tracking number. 

Shipping timeframe: 

  • Up to 8 business days, depends on the carrier.